SUNRATE is a global payment and treasury management platform for businesses worldwide. Since its inception in 2016, SUNRATE has been recognised as a leading solution provider and has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge proprietary platform, extensive global network, and robust APIs.

With its global business headquarters in Singapore and offices in Hong Kong, Jakarta, London, and Shanghai, SUNRATE partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan and is the principal member of both Mastercard and Visa.

We are expanding our Compliance Team in South East Asia and seeking multiple experienced KYC Analysts to support SUNRATE's KYC efforts in compliance with our Group's AML and KYC procedures. As part of a growing team, you will conduct KYC/CDD checks for new and existing clients, manage the client onboarding process, and collaborate with internal stakeholders to ensure compliance with regulatory requirements. This is an exciting opportunity to join a dynamic team with opportunities for growth and career development in the KYC/AML space.

​What you’ll be spending your time on: 

KYC/AML Compliance

• Perform KYC and CDD checks for new clients and conduct periodic reviews for existing clients, including name screening and verifying the adequacy of Sources of Funds (SOF) and Sources of Wealth (SOW) corroboration.
• Identify potential risks associated with new and existing clients and escalate any red flags or concerns.
• Collaborate with internal teams, including L2 and the Compliance Team in the SEA region, to ensure a seamless onboarding process and periodic refresh of client KYC information.
• Conduct enhanced due diligence (EDD) checks, including screening for politically exposed persons (PEP) and sanctions, as well as negative news and social media checks for higher-risk clients.
• Ensure the accuracy and completeness of static data, maintaining up-to-date records for both new and existing clients.
• Coordinate with internal teams (Business Development and Compliance) to address issues and ensure efficient KYC processes.
• Highlight any unusual activity or information from an AML perspective for further investigation by senior management.
  

Smooth Customer Onboarding Experience

• Create a positive onboarding experience for new clients, ensuring smooth integration and maintaining strong relationships with existing clients.
• Provide support and guidance to clients throughout their onboarding and periodic review process, assisting with documentation and ensuring compliance with KYC requirements.
• Respond to Sales and Business Development enquiries in a timely, professional, and clear manner, ensuring a high level of client satisfaction.
• Ensure the completeness and accuracy of client data, maintaining up-to-date records aligned with internal standards.

Quality Control and Risk Management

• Maintain high-quality standards for all KYC reviews undertaken, ensuring compliance with SUNRATE's internal policies and local regulatory requirements.
• Escalate any procedural or technical issues to team leaders and seek clarification or guidance from managers as needed.
• Conduct Quality Control (QC) reviews of KYC files before submission and address any discrepancies or issues identified during the QC process.
• Ensure all KYC reviews are completed within the required timelines, meeting business and regulatory expectations.
  

​For this role you also have:

• Educational Background: Diploma or higher in Finance, Business Administration, or a related field.
• At least 1-2 years of experience in KYC, CDD, and AML processes within the financial services industry.
• Experience reviewing KYC for both individual and corporate clients, with an understanding of complex corporate structures across jurisdictions being a significant advantage.
• Sound base understanding of KYC/CDD regulations, sanctions screening, and EDD procedures.
• Excellent written and verbal communication skills, with the ability to engage effectively with internal stakeholders.
• Fluency in Mandarin is advantageous.

​Not a must but a great advantage: 

• Strong organisational and time management skills, with the ability to handle multiple tasks and meet deadlines in a fast-paced environment.
• Self-motivated with the ability to work independently with minimal supervision.
• Excellent attention to detail and the ability to identify potential risks and discrepancies during KYC reviews.
• Proven ability to deliver excellent client service and ensure a positive client experience.