SUNRATE is a leading global payment and treasury management platform for businesses worldwide. Founded in 2016, SUNRATE has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge infrastructure, global network, and unified solutions.
SUNRATE operates through offices across key markets, including Singapore, Kuala Lumpur, Jakarta, Hong Kong, Shanghai, and London. The company partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan. SUNRATE is also the principal member of Mastercard and Visa.
As we expand across markets, our ability to build strong teams, develop leaders, and design effective organisations becomes a core competitive advantage.
We are looking for a hands-on HR Lead/Director to drive the people agenda across our international markets.
This is a foundational, high-impact role reporting directly to the Co-founder. You will operate with a high degree of autonomy, partnering closely with business leaders to scale teams, shape organisation design, and build HR foundations across markets.
What you’ll be spending your time on:
- Act as the primary HR lead for international markets, responsible for hiring, organisation design, and employee experience
- Partner directly with the Co-founder, senior leadership, and Country Managers to ensure teams are structured, staffed, and operating effectively across each market
- Balance global consistency with local market needs, working closely with country leadership on day-to-day people matters
Own the people agenda across markets
Build high-performing teams and leaders
- Drive hiring across functions and geographies, maintaining a strong focus on talent quality and long-term capability
- Coach and support leaders in building, managing, and developing their teams
- Identify high-potential talent and contribute to succession planning and leadership development
Establish strong, scalable HR foundations
- Build and refine core HR processes across the employee lifecycle (onboarding, performance, employee experience)
- Ensure compliance with local labour laws across markets, while maintaining consistency in standards
- Implement systems and processes that support scale without adding unnecessary complexity
Collaborate to scale effectively
- Work closely with existing HR teams to align on policies, frameworks, and key initiatives
- Partner closely with the Marketing team on employer branding to strengthen SUNRATE’s talent narrative across markets, ensuring consistency in positioning, storytelling, and candidate experience
For this role you also have:
- 5–12 years of HR experience across Talent Acquisition, HRBP, or People Operations
- Experience in multi-country or regional roles, ideally in high-growth environments
- Proven track record of building or scaling teams and organisations from scratch
- Strong understanding of labour laws and HR practices across key markets (e.g. APAC, Europe)
- Ability to operate effectively across diverse markets and regulatory environments
- Experience partnering with senior stakeholders and influencing decisions
- Strong communication skills in English; additional languages are a plus
- Experience in fintech, payments, or similarly complex, regulated environments is a plus
