SUNRATE is a global payment and treasury management platform for businesses worldwide. Founded in 2016, SUNRATE has been recognised as a leading solution provider and has enabled companies to operate and scale both locally and globally in 190+ countries and regions with its cutting-edge proprietary platform, extensive global network, and robust APIs.
With its global business headquarters in Singapore and offices in Hong Kong, Jakarta, London, and Shanghai, SUNRATE partners with the top global financial institutions, such as Citibank, Standard Chartered, Barclays, J.P. Morgan. SUNRATE is also the principal member of Mastercard, Visa, and UPI.
As a Treasury Ops Associate, you’ll support the day-to-day operational success of our institutional clients. You’ll handle customer communications, track performance metrics, assist with reconciliations and reporting, and help improve processes as we scale.
What you’ll be spending your time on:
Customer & internal liquidity operations
●Monitor and manage liquidity across customer pools and internal operating pools to support card program flows (top-ups, settlements, payouts).
●Assist with forecasting near-term liquidity needs (daily/weekly) based on volume trends and funding cycles.
Transaction execution
●Execute transactions through approved partners (PSPs/banks), ensuring best practices for timing, limits, and settlement confirmation.
●Track execution status end-to-end and update internal systems/ledgers.
Reconciliation & controls
●Reconcile balances and partner statements vs internal ledgers; investigate discrepancies.
●Maintain audit trails: approvals, screenshots/logs, transaction memos, and SOP adherence.
Risk, compliance & incident response
●Follow AML operational checks and escalation rules.
●Perform routine wallet hygiene: balance checks, sweeping, fee management and monitoring.
●Support incident handling (delayed settlements, stuck transactions, partner outages) with clear updates and documented post-mortems.
For this role you also have:
●1–3+ years in treasury ops, exchange ops, fintech payment ops, or similar.
●Hands-on comfort with transactions: FX, international account formats, etc.
●Strong attention to detail and control mindset (checklists, dual approval, audit trails).
●Strong spreadsheet skills; ability to reconcile balances and flows.
Not a must but a great advantage:
●SQL/BI for monitoring dashboards; scripting/automation.
●Experience working with institutional clients or regulated environments.
What success looks like (first 90 days)
●Execute daily transfers with near-zero errors and strong documentation.
●Own a clean reconciliation cadence and reduce exceptions over time.
●Improve at least one SOP/workflow (e.g., sweeping logic, approvals, reporting).
